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The science and art of healthcare quality improvement

Incluve Labs presents its third interactive, live online course on Healthcare Quality Improvement (QI). This updated and comprehensive program blends improvement science, systems thinking and creativity to equip clinical & public health professionals to design and lead meaningful improvements in care

About the course

This intensive course will help healthcare professionals build a strong foundation in quality improvement. Participants will learn to identify opportunities for improvement, set meaningful improvement aims, test changes, use data for learning, and work effectively in teams—while remaining grounded in the human, ethical, and social dimensions of care.

“You will be equipped to take practical action to improve the system, clinical area or program you work in, while discovering rich resources that can open new pathways of learning and leadership.”

Why This Course?

  • Learn practical skills to design and lead quality improvement efforts

  • Understand global health, health systems, data, & testing for change

  • Explore creativity & reflection in improvement work

  • Situate healthcare quality within social, ethical, and equity contexts

What Makes This Course Unique

Practical 
•    Practical approaches, methods, & global resources for improvement
•    Evidence-based improvement science methods
•    Participants work to improve an area of care. 
Creativity & Reflection
•    Improving care is not only a technical task—it is personal & relational
•    Reflective writing and creative exercises to deepen understanding of self, systems, and care
Context & Equity
•    Healthcare is shaped by social, political, and structural realities 
•    Situate improvement work within social & ethical realities​​

​What you will learn - Syllabus Outline

  1. Understand the quality of care in a global health context

  2. Setting improvement aims & prioritising 

  3. Working in teams to improve care 

  4. Understanding systems thinking & complexity science

  5. Use of various tools to analyse the system 

  6. How to use data judiciously for improving care

  7. Testing ideas for change in a feasible way 

  8. Culture & systems support for improvement

  9. The role of coaching and continuous learning in QI

  10. Ethical imperative for healthcare quality

  11. Spread, scale, and sustainability

 

Logistics

Course Start Date: 1st March 2026​​​

8 live sessions | 2 hours per session | Once per week

12:00 pm EAT | 11 am CET | 2:30 pm IST |

Format: Live online via Zoom

Language: English

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Early applications are encouraged as class size is limited to ensure active participation

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Last Date to Apply: 15th February 2026
*Please allow two weeks for application processing

Eligibility

This course is suitable for:​

  • •    Doctors, nurses, midwives, allied health professionals
    •    Medical students, residents, senior residents
    •    Medical college faculty and hospital leadership
    •    Public health professionals
    •    Researchers in healthcare and public health
    •    Healthcare managers
    •    Implementation science and quality improvement professionals

No prior experience in quality improvement is required.

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QI skills are applicable across specialities.

#criticalcare #emergencymedicine #surgery #primarycare #familymedicine #obstetrics #gynecology #pediatrics #geriatrics #neonatology #maternalhealth #anaesthesia #palliativecare #internalmedicine #cardiology #neurology #psychiatry #oncology #dermatology #radiology #orthopedics #publichealth and more

Group & Institutional Registrations

Groups of 10 or more, or organizations interested in this course online or in person, may contact for customised content and scheduling.

Contact Us - 📧 incluvelabs@gmail.com

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  • ​Expertise in QI is increasingly an essential skill for health workers. Many clinical programs, global health initiatives & international organizations require these skill sets.

  • Clinical training programs also increasingly look favorably upon candidates with quality improvement skills.

  • Ultimately these skills enable us to make a larger difference for our patients and families.

​Course Outcomes

  • Practical skills to initiate and lead quality improvement work

  • Ability to build upon and expand your learning in this area

  • Personalised coaching for your own QI project (bonus)

  • Membership  to a network of improvers.

Feedback from previous participants

 "Before this course my ideas were vague and largely unsystematic. I also was under the impression that (QI) takes a lot of resources and isn't practical in many set ups. The course enabled me to systematically approach quality improvement."

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"I felt like this was something I'd have liked to learn about as a medical student."

 

"I gained a thorough understanding of what healthcare really is and it helped me in my quality project and also in coming up with new projects."

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"The course has been beneficial especially the one on one sessions which are done with the utmost patience, despite our limited knowledge of quality improvement."

 

"Earlier I understood quality improvement as merely audits done both pre and post intervention to assess if the intended changes have been made. This course helped me look at our day to day work at the hospital, recognise gaps and consider what can be done to help reduce these."
 

Course Lead
Dr. Sonali Vaid MD MPH

More than fifteen years of experience in leading quality improvement projects and teaching practical QI skills to health workers across Asia & Africa. Lead author of several WHO guidance documents and training programs on quality improvement. 

Let's Work Together

Transform problems into opportunities. 

Customised workshops for participants and organisations from across the world. 

Making quality improvement relevant for all  

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